Rias Home Insurance is available in various geographical regions and can offer a wide range of cover options. Premiums depend on the location of the property. Investing in security features can reduce the overall premium. The company has several lines of insurance for different types of claims. Claims are typically settled within five working days, and the company may even send an inspector to assess the damage.
Customer service
When it comes to customer service, RIAS Home Insurance stands out. It has dedicated phone and mail departments. It also doesn’t set call length targets and keeps call centers in the UK to reduce the amount of paperwork for customers. Mr. Shaw believes Rias’ success is partly due to its highly-trained workforce.
Rias focuses on bulk deals with households over 50. These people are generally considered lower risk than younger age groups, so the company offers competitive premiums. Switching to a contract with Rias can reduce premiums by up to 35%. For this reason, the company is recommended by Which?
The company also offers many extras for its customers, including free courtesy cars. In case of an accident, the insurer will pay for the courtesy car while your car is being repaired. Similarly, if you’ve put the wrong fuel in your car, Rias will reimburse you for the cost of draining and flushing your fuel tank.
Value for money
Rias has a reputation for providing good customer service and a high-quality product at a competitive price. As a result, it has attracted over 750,000 customers and a 37% increase in income and profit in the last year. However, despite its excellent service and affordability, it does charge a PS35 cancellation fee.
Rias focuses on bulk deals for older consumers deemed low-risk householders. In addition, they tend to be more security conscious than younger people. As a result, switching to a home insurance contract with Rias can save a customer up to 35% on their premiums.
The company offers both standalone and combined home insurance policies. It is rated a 5-star product by Defaqto, and its customers give it positive feedback on Trustpilot. It also has a 24-hour helpline. You can also buy contents insurance from Rias, which will cover your possessions in case of a fire or theft.
Claims process
You’ll need to file a claim for Rias Home Insurance when a disaster occurs. This service offers several lines of coverage for other losses and damages. Depending on the kind of claim, the company will transfer funds within five working days. Sometimes, the insurance company will send an inspector to assess the damage.
The company has been in business since 1992 and is based in Hampshire. It provides cover for homes, cars, and more. It is owned by Ageas Retail Ltd., a Belgian insurer based in the United Kingdom. Ageas Insurance Limited is the sister company of RIAS and underwrites the policies.
Rias also offers a range of additional benefits that other insurers do not include. For instance, if your car is stolen or involved in a car accident, Rias will pay for the costs of replacement windows and windscreens. The company will also reimburse your excess and reinstate your no-claims bonus. In addition, all comprehensive Rias car insurance policies include a courtesy car for a period while your car is being repaired. Also, the wrong-fuel cover is included in the price of your policy, meaning that if you have accidentally put fuel in your car, Rias will cover the cost of draining and flushing your car’s fuel tank.
Customer service after a car accident
If you’re involved in a car accident, and you need to call Rias Home Insurance customer service, there are a few things you need to do to make the experience go as smoothly as possible. The first step is to be courteous and clear about your needs. If possible, write down the name of the company or the individual you’re speaking with. During the conversation, try to give only the most basic information. You don’t want to give away any personal information. And always try to end the conversation promptly.
Rias is an insurer who makes getting an insurance policy easy. This company has been awarded the five-star Defaqto rating for the eighth year running and has a 24-hour customer support line. They’ll even provide you with a courtesy car while you wait for your car to be repaired. However, there are some things you’ll want to keep in mind before purchasing a policy.
